GDPR Privacy Policy of Risk Training Solutions
Last updated: June 10, 2024
Privacy Policy
Introduction
Welcome to Risk Training Solutions. We are Heartbeat Training Solutions t/a Risk Training Solutions, located at Unit 24+27 Giant Hyper Value Centre, Repens Crescent, Brackenfell, 7560, South Africa. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, risktrainingsolutions.co.za, or use our services. It also outlines your rights under national and international laws, including the General Data Protection Regulation (GDPR).
Data Collection
Information We Collect
We may collect and process the following types of personal data:
Contact Information: Name, email address, phone number, postal address.
Payment Information: Billing details and payment method information.
Professional Information: Job title, company name, industry.
Usage Data: Information about how you use our website and services, including IP address, browser type, and operating system.
Marketing Preferences: Your preferences in receiving marketing communications from us.
Tracking and Cookies Data: Information collected through cookies and similar tracking technologies, including browsing behavior, pages visited, and links clicked. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
How We Collect Information
We collect information in the following ways:
– Directly from you when you fill out forms on our website, make a purchase, or contact us.
– Automatically as you navigate through our website using cookies and other tracking technologies.
– From third parties, including business partners and service providers.
Data Usage
Purpose of Processing
We use your personal data for the following purposes:
Service Delivery: To provide and manage our health and safety courses, consulting services, and software.
Customer Support: To respond to your inquiries and provide customer service.
Payment Processing: To process transactions and manage billing.
Marketing: To send you promotional materials, updates, and special offers, with your consent.
Website Improvement: To analyze website usage and improve our services.
Compliance: To comply with legal obligations and protect our legal rights.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent: Where you have given consent for processing your personal data.
Contract: Where processing is necessary for the performance of a contract with you.
Legal Obligation: Where processing is necessary to comply with a legal obligation.
Legitimate Interests: Where processing is necessary for our legitimate business interests, provided your interests and fundamental rights do not override those interests.
Data Storage
We store your personal data securely using appropriate technical and organizational measures to protect against unauthorized access, loss, or destruction. Your data will be stored for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
Data Sharing
We may share your personal data with:
Service Providers: Third-party companies that perform services on our behalf, such as payment processing and marketing.
Business Partners: Partners who collaborate with us in providing our services.
Legal Authorities: Government authorities or other third parties if required by law or to protect our legal rights.
We do not sell or rent your personal data to third parties.
Security Measures
We implement a variety of security measures to maintain the safety of your personal information, including:
– Encryption of sensitive data.
– Regular security assessments and audits.
– Access controls to restrict access to personal data to authorized personnel only.
Your Rights
Under the GDPR and other applicable laws, you have the following rights regarding your personal data:
Access: The right to request access to your personal data and obtain a copy.
Rectification: The right to request correction of inaccurate or incomplete data.
Erasure: The right to request deletion of your personal data, under certain conditions.
Restriction: The right to request restriction of processing of your personal data, under certain conditions.
Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transfer it to another controller.
Objection: The right to object to the processing of your personal data, under certain conditions.
Withdraw Consent: The right to withdraw your consent at any time where we rely on consent to process your data.
Exercising Your Rights
To exercise any of your rights, please contact us at info@risktrainingsolutions.co.za. We may request specific information from you to help us confirm your identity and process your request.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Heartbeat Training Solutions t/a Risk Training Solutions, Unit 24+27 Giant Hyper Value Centre, Repens Crescent, Brackenfell, 7560, South Africa, Email: info@risktrainingsolutions.co.za
Thank you for choosing Risk Training Solutions. Your privacy is important to us, and we are committed to protecting your personal information.